Leadership & Management
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Coaching and Mentoring Skills for Managers

Employment LawThe Virtual College have teamed up with Worth to offer a CMI mapped course that can be studied online from your home, office or anywhere in the world with wifi or an internet connection!

The Virtual College have teamed up with Worth Consulting to offer a athree part online training package that's mapped to CMI Level 3/5 in Coaching and Mentoring.

This course includes the high quality learning material used to support the CMI qualification, however does not include the CMI final assessment.

This course has been designed to help you to develop a coaching and mentoring style of management. The course will provide you with the skills and knowledge you need to establish a coaching and mentoring culture that enables everyone in your team to perform to their full potential. The aim of the programme is to help you understand how to maximise individual and organisational performance.

The Coaching and Mentoring Skills for Managers training programme is divided into 3 parts:

Part 1: Fundamentals of coaching – is designed to help you to understand the basics of coaching and have access to practical coaching tools that you can immediately apply in your operational role.

The programme is divided into short video’s:

We’ll start by looking at the Definitions of coaching. We’ll look at some of the concepts of coaching and how coaching differs from training, counselling and mentoring.

We’ll then look at Management coaching and learn how coaching is applied by managers in the workplace.

We’ll look at the Psychology of coaching and why coaching has such a motivational impact on colleagues.

Then we’ll consider how to break negative belief cycles. How to overcome negative thoughts and create positive behaviours and attitudes.

Ultimately, we want to raise awareness and responsibility in our colleagues so that they become engaged, empowered and embrace accountability.

We will then look at the Core skills of coaching and the practical models available to actual coach colleagues.

We will focus on the The OSCAR Coaching Model in particular and demonstrate OSCAR in practice in a 15 minute video sequence.

Finally, we will look at how coaching can be applied by busy managers in everyday situations and we will facilitate a self-coaching session for you.

Part 2: Using management coaching to maximise performance – is designed to build on the fundamentals of management coaching and further extends coaching skills, tools and techniques to manage workplace performance effectively – and to address under-performance with confidence.

We’ll start by looking at the pleasure and pain theory of motivation and I’ll give you some examples of how coaching taps into our desire to achieve success (pleasure) and our desire to avoid failure (pain).

We’ll then look at the key principles and processes of performance management and how using the OSCAR model helps to deliver these processes effectively and consistently.

I’ll introduce you to a visualisation tool to enable effective coaching conversations to evaluate performance – it’s called the Performance Wheel and it’s a downloadable document you can use immediately.

We’ll look at coaching in relation to other styles of management and why coaching fits so comfortably along the complete spectrum of management styles – from delegating right through to directing.

We’ll then revisit questioning skills and explore how these questions need to be personalised for you and the context of the environment you work in and the people you work with. We’ll look at the 6 levels of listening – a framework for you to evaluate and review how effective your listening is and to think about how your listening skills could be improved.

As a manager you will need to give performance feedback – and want to receive feedback on your own performance. I’ll introduce you to some feedback techniques that sit comfortably with a coaching approach.

We’ll then look at how a coaching style of management supports building rapport and better relationships with our colleagues.

Part 3: Embedding coaching in the organisation – is designed to build on part 1 and part 2 and is aimed at those leaders and managers looking to create a coaching culture in their organisations, where engagement and empowerment is the norm rather than command and control. Part 3 covers the steps to achieve this.

We’ll start by looking at how coaching and mentoring is a vital skill to successfully lead people through change.

We’ll took at how coaching and mentoring forms the foundation for continuous improvement and how it promotes well-being and reduces stress.

We’ll look at stakeholder engagement and how to manage expectations.

Leading people through change is never easy. We will look at the benefits of establishing a coaching culture – but we’ll also look at the significant challenges that will need to be overcome.

We’ll look at the ROI and business case for coaching and mentoring.

We’ll look at the exact steps required to embed a coaching culture.

We’ll extend your knowledge of coaching and mentoring by looking at the connection with Transactional Analysis and Emotional Intelligence and the different types of coaching and mentoring interventions.

Finally, we’ll cover diagnostics, coaching and mentoring competencies, ethics and the role of coaching supervision and CPD.


More information can be found here:

Product sheet: https://academy.worthlearning.co.uk/course/coaching-skills-managers-full-course/

Worth Tokens: 38 Tokens (These are not RLP Tokens)
Level Three/Five: (No assessment included)
Duration: Up to 10 hours
Awarding Body: None



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